Usability, content, search and analytics on the corporate intranet

Monthly Archives: February 2010

Vision for a public sector intranet of the future

21 Feb 2010 3 comments

I recently attended the IBF London Member meeting, a two day, confidential event for intranet professionals.  During the first day, one of the exercises was to brainstorm what the corporate intranet would be like in 5 years.  And I found the task terribly difficult to do.  That’s probably because I work on a public sector […]



The rise of social media

18 Feb 2010

After news of staff being sacked for using social media sites, I thought I’d share this video to renew my faith – go on, play it full screen! With thanks to Socialnomics09 How can we harness this power on the intranet?



Bounce rate on the corporate intranet

15 Feb 2010

We’re starting to look at “bounce rate” as a metric for staff engagement on the intranet. I work with two definitions of bounce rate: 1) Google’s official definition: one page view in one visit 2) Google’s unofficial definition: “I came, I puked, I left” On the web, analytics packages work on the concept that people […]



How to setup Google Analytics on an intranet

14 Feb 2010 5 comments

This post highlights what you need to think about when setting up Google Analytics on an intranet.  Where detailed instructions are available elsewhere I have included links. Your intranet and web access Check that staff can access specific Google pages on the web and that your intranet URL is ok.  For example http://intranet won’t work. See specific […]