Posts about tweaking the search engine, writing for the search engine, SEO.
In my many years of working with intranets, I have always said that content is king. When your content is written and structured well, systems that use the content work better. This was always true for the intranet search engine. Now this includes AI.
I’ve built many intranets — large government departments, small charities, and everything in between. And one problem always comes back: search that doesn’t really help.
You type, hit Enter, and get a list of results. Maybe one of them is right. That’s not intelligent — that’s just fast indexing.
So I decided to go further.
I gave my Govintranet installation a brain.
My latest client intranet project to come to fruition is Kewnet, the intranet for the Royal Botanic Gardens, Kew.
I’ve been following the progress of Devon County Council’s new intranet build and was pleased to hear news that the beta version was launching.
Last week, we held a breakfast meeting for our intranet clients from government departments and agencies, councils and charities. The breakfast meeting was an ideal opportunity to compare and contrast how they use the GovIntranet theme and to share ideas and experiences.