Categories
CMS Content GovIntranet Information architecture

Roots: the new intranet for Forest Enterprise and Forest Services

The Forestry Commission and associated organisations used a bespoke  content management system for their intranet and it was due to drop out of support early in 2019. The search for a new intranet platform was on, and I first heard from the Forestry project team towards the end of 2016 when they were exploring options.

Categories
Information architecture

Network visualisation: what does your #intranet really look like?

Ask most people what their intranet looks like and they’ll describe their intranet homepage. But what does your intranet, your internal network, really look like?
Categories
Analytics and evaluation How to Information architecture

Top tip to improve intranet A-Z index pages

A-Z index pages are very popular on our intranet. More popular than search. Our staff like to find what they want by looking it up in a list. If they don’t find it in the list they may resort to the search box.¬†By looking at what phrases staff use when they perform a search from an A-Z index page, we can get a good idea of what’s missing from the A-Z listing.

Categories
Analytics and evaluation How to Information architecture

How we increased feature news traffic by 53%

At the start of October we introduced the next step in our strategy to improve engagement with news stories on the intranet. A month later we are seeing a 53% increase in traffic.

Categories
Information architecture Social

Evolution of an information architect

Last weekend I went to Bletchley Park, the home of the code-breakers and Top Secret government facility during WW2. The tour included a visit to the National Museum of Computing, which evoked some old memories. Since returning from the trip I’ve been reminiscing about the world of computers and information when I was a kid and what it’s like for me now.