Many of our clients use WordPress-driven websites and intranets. Tags are a core feature of WordPress. Keywords are not. But we do use them on intranets.
As part of the forthcoming iteration of the GovIntranet WordPress theme, I’ve been testing search results. I compared search results on 2 client intranets, each using their own content, but different search implementations.
*Intranet search* was the subject of the Intranet show and tell event that took place at the Ministry of Justice in London on 2 December 2010. The bad weather meant that a lot of people could not make the event, but we managed to get 17 people around the table.
We have a “family” of intranets and we use Google Search Appliance for our search engine. The quality of search results varies widely across the different intranets.