Categories
Analytics and evaluation

Intranet satisfaction survey results

Yesterday I blogged about our intranet benchmarking results which compared the intranet against other intranets and gave us an expert evaluation. ┬áToday I’m going to look at survey results from our staff intranet satisfaction survey (run by Customer Carewords) which we ran alongside the benchmarking tests.

Categories
Analytics and evaluation

Intranet benchmark results

Our core intranet team spent the last 2 years working on a project to overhaul and improve the intranet (in addition to publishing daily content and building other sites.)