Terms like social intranet and intranet 2.0 used to make me think “Facebook at work” (or indeed Google+ these days.) And that could be cool. But I ask myself “how connected are the people who work in the very different parts of our organisation?”
Month: July 2011
Categories
Intranet documents are not Russian dolls
Embedding and interlinking documents within other documents on the intranet creates a doll-inside-a-doll effect making it difficult for people to find the information that they want.
We recently restructured some of our intranet sections and took the opportunity to do some plain English rewrites to the page content.