Yesterday I blogged about our intranet benchmarking results which compared the intranet against other intranets and gave us an expert evaluation. Today I’m going to look at survey results from our staff intranet satisfaction survey (run by Customer Carewords) which we ran alongside the benchmarking tests.
Our core intranet team spent the last 2 years working on a project to overhaul and improve the intranet (in addition to publishing daily content and building other sites.)
It feels like I’ve had my online mouth clamped for the past month or so due to “purdah”, the rule that prevents civil servants from expressing opinions which might influence election results. So, to continue…
I’m noticing a lot of talk around whether to go for a major redesign or implement small improvements little by little. I thought I’d give my view on the subject.
Welcome again to the Human Resources section of the intranet
Human Resources reports to the Corporate Services business group, just so you know who you’re dealing with.
These pages contain reference material and information about your employment with the company, plus help and advice and useful forms. We know that may come as a surprise.
We have designed these pages to be easy to use, and feel the need to tell you about it. In fact, they’re so easy that we even give you detailed instructions on how to use them.
We aim to review this site on a regular basis and to keep these pages up to date.
You’ll find all the options that you actually came here for, hidden way down below the bottom of the screen because to tell you about us and what we do and how fabulous we are and how to use this site is more important than you actually finding what you wanted.
Please bookmark this page so that when we restructure our pages, you’ll get a broken link if you try to come back.
We hope you enjoy your visit to Human Resources.
Thank you for flying air intranet. Good bye now. Good bye. Thank you. Goodbye.
Page updated: 3 May 2008