Embedding and interlinking documents within other documents on the intranet creates a doll-inside-a-doll effect making it difficult for people to find the information that they want.
We recently restructured some of our intranet sections and took the opportunity to do some plain English rewrites to the page content.
I like the idea of allowing staff to create and post corporate content on the intranet. But, in my experience, the idea hardly ever works well. It’s essential that publishers know how to create effective online content. Devolved publishing makes it difficult to maintain consistent quality, structure and findability.
My first Prezi that I did for fun while experimenting with new presentation techniques. Here I try to show how we can improve a flat content structure by integrating social functionality into the intranet information flow.
Sometimes users don’t act as you’d expect. My recent analysis of search terms that staff use to find the online learning area of the intranet showed some unexpected results.