Categories
Redesign

Intranet redesign, Phase 1: research, surveys and brief

I have been meaning to write up the phases of our intranet redesign project for a long time. I’m going to blog the 6 phases of the project leading up to launch on New Year’s Day 2010. The project took around a year and a half to complete, with a core team of 4 people, working in addition to our day to day jobs of intranet publishing, website builds and the usual internal comms intranet panics. This was a major overhaul project, aiming at a big-bang relaunch.

Categories
Content

The intranet police are out to get you

If you intend to put content on our intranet; watch out because the intranet police are scouring the pages when you’re not looking.

Categories
How to Search

Intranet search engine optimisation (SEO) common mistakes

We have a “family” of intranets and we use Google Search Appliance for our search engine. The quality of search results varies widely across the different intranets.

Categories
Social

Pseudo-social functions on news stories

Although I blogged about introducing “social functions” on the intranet, I have to admit that they are not 100% social. In fact, I probably should have called them “engagement tools.”