Categories
Content Usability testing

Mobile usability: Usability Week day 1

Just got back from day 1 of Usability Week in Edinburgh. Thumbs up for todays session on designing websites for mobile usability, by Amy Schade, who got us through 188 slides and kept it fascinating all the way.

Categories
Content Usability testing

A/B tests on user group signup adverts

To recruit people to our user group we ran a display advert on the website. I created an A/B test using 4 different adverts. One of them was a runaway winner.

Categories
Content

GovDelivery email alerts and newsletter management

Back in July we ditched using Google Feedburner in favour of GovDelivery to manage our website email alerts and group newsletters.

Categories
Content Social

Content interaction vs content generation

Terms like social intranet and intranet 2.0 used to make me think “Facebook at work” (or indeed Google+ these days.) And that could be cool. But I ask myself “how connected are the people who work in the very different parts of our organisation?”

Categories
Content

Intranet documents are not Russian dolls

Embedding and interlinking documents within other documents on the intranet creates a doll-inside-a-doll effect making it difficult for people to find the information that they want.