As part of the forthcoming iteration of the GovIntranet WordPress theme, I’ve been testing search results. I compared search results on 2 client intranets, each using their own content, but different search implementations.
Category: Content
Posts related to the intranet content – the written word, photos and video, plain English, writing for an online audience.
News articles generally have three text components. Headline, teaser and body copy. As with any other intranet content, they need to be edited and tweaked before publication.
Categories
If I were an internal communicator…
Across the whole organisation there is a massive transformation programme running to save money and improve services. It’s been cooking since before the spending review in various guises. Internal campaigns having come and gone and are making a comeback. How successful will they be this time?
Here are some common signs that your site content has been written by someone who has never been trained how to write for an online audience and is unaware of search engine optimisation or visitors using accessible technology.
Categories
System status and vanity intranet pages
One of my favourite metrics when measuring improvement on the intranet is the number of calls to the helpdesk. It’s a sure sign of success when you’ve done a few changes to an area of the intranet and the number of helpdesk calls goes down.
Conversely, you know that something is wrong when the number of helpdesk calls goes up.