Categories
Social

Engagement and crowdsourcing

…appening with ideas. People shouldn’t be left thinking “what happened to my idea?” Here’s a selection of platforms that I looked at: http://www.chaordix.com/crowdsourcing-technology http://www.dialogue-app.com/info/ http://ideascale.com/ http://www.spigit.com/ http://www.brightidea.com/webstorm.bix https://uservoice.com/ (featured image at top) Any success stories out there?…

Categories
Content

System status and vanity intranet pages

…k, there is often a recorded message before you get through to the lovely list of numbers that you need to press to actually talk to somebody. The recorded message is there to let you know that some problems have already been reported and not to bother reporting them again. So I was pleased to see this move to help users by moving the recorded announcements to an intranet page. I did my usual research to get a background feel of the situation and

Categories
GovIntranet

GovIntranet version 5.0

…API As WordPress moves towards blocks of content, and the intranet is consumed into the so-called digital workplace in many organisations, we plan to introduce new API features that will allow other systems to query the intranet content. We hope that this move will promote the use of HTML and machine-readable content, rather than encouraging a quagmire of Microsoft documents as the basis for an intranet (now even easier with Office 365). Gutenber…

Categories
GovIntranet Search

GovIntranet breakfast meeting

…equired for central and local government organisations. I’m now seeing mini-listings of alerts, updates, IT announcements, HR announcements and building announcements. While, in addition to the regular news listing, that sounds like a lot of news, the widgets are designed to appear and disappear as specific types of news are available. So, if there’s no building-related news, the area on the homepage is freed up. In theory you shouldn’t see masses…

Categories
Analytics and evaluation Content

Intranet information design must follow staff culture

…slip in some keywords to help staff searching for terms like learning and development, e-learning, CBT and online training. I checked out our intranet analytics reports for the past year, splitting staff searches into 2 groups; “JusticeAcademy” and “learning and development and everything else”. There were 26,139 individual searches for this area of the intranet. And to my surprise, 91% of these searches were for “JusticeAcademy.” Search terms us…