Categories
Content Usability testing

A/B tests on user group signup adverts

To recruit people to our user group we ran a display advert on the website. I created an A/B test using 4 different adverts. One of them was a runaway winner.

Categories
Content

GovDelivery email alerts and newsletter management

Back in July we ditched using Google Feedburner in favour of GovDelivery to manage our website email alerts and group newsletters.

Categories
Content Social

Content interaction vs content generation

Terms like social intranet and intranet 2.0 used to make me think “Facebook at work” (or indeed Google+ these days.) And that could be cool. But I ask myself “how connected are the people who work in the very different parts of our organisation?”

Categories
Content

Intranet documents are not Russian dolls

Embedding and interlinking documents within other documents on the intranet creates a doll-inside-a-doll effect making it difficult for people to find the information that they want.

Categories
Content How to

Plain English content rewrite: July 2011

We recently restructured some of our intranet sections and took the opportunity to do some plain English rewrites to the page content.