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Uncategorised

Beyond Helpful

…head firmly wedged down the intranet rabbit-hole, Helpful has grown into a company with a fully-fledged build team, people who do accounts, management away-days, a social media crisis simulation team doing exercises around the globe and an ever-growing need for bigger offices! Earlier this year, we recruited the multi-talented Matty Maxwell to manage our busy helpdesk and I know that clients will be in a safe hands as I pass on my ‘Head of Helpful…

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Content Usability testing

Mobile usability: Usability Week day 1

…ded is the glare from an overhead light on the surface of the phone. Mobile-optimised prison finder Future development There is more that we can do to the mobile version of the website in terms of flattening navigation structures and minimising clicks (or taps). And maybe even a case for developing web apps for some of the more popular areas that are used by mobile users – things like contacts, job search, find a prison, maps and localised content…

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GovIntranet

GovIntranet accessibility checker

…shows a selection of content that contains poorly labelled hyperlinks, such as ‘click here’. This quick video shows the accessibility report in action: https://www.youtube.com/watch?v=nKAQusyAB9o The new tool uses the WebAIM API to check colour contrast….

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Analytics and evaluation How to

How to setup Google Analytics on an intranet

…d to create a profile in GA in order to get a profile ID, something like UA-1234567-1. This is the magic profile number that you need to include in your intranet pages. See examples of the tracking code. Add the google code to every page In the process of creating your profile, you’ll see a piece of javascript code that you need to embed into your intranet pages. This code needs to appear in your published HTML pages. You’ll need to add the code i…

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CMS

Intranet CMS compare and contrast

…mbnail images appear wherever the page is listed across the site. Archive listings come as standard. As do images in search results 🙂 Broken link checker BEFORE: The only way to do a comprehensive check for broken links was to run a manual scan of the whole local copy of the intranet in Dreamweaver. To do an absolute complete scan you’d have to download all the news stories (managed in a separate Red Dot CMS) locally too. And there could be 3 new…